Key Features

What the platform does, day to day.

Our three solutions — Requests, Maintenance, and Intelligence — share a common philosophy: radically simple, ready to use, and interoperable. Here are the key features that make them useful every day. Already have an ERP? See how Sparkoper fits.

Requests

  • Multi-channel intake WhatsApp, web, app or call center.
  • Tracked to closure Creation, assignment and resolution in one flow.
  • Live dashboards Real-time view for managers and decision-makers.
  • Geolocated Every request placed on a dynamic map.
  • Rich attachments Text, photo, audio and video.
  • Auto-notifications Email, SMS and messaging.

Maintenance

  • Preventive and corrective Schedule both kinds of intervention.
  • Asset history A full operational record for every asset.
  • Field mobile app Log, track and close interventions on site.
  • Automatic reports Delays, costs and availability rates.
  • Media on site Photos, videos and comments per intervention.
  • Geolocated and assigned Interventions mapped and dispatched to teams.

Intelligence & Assistant

  • Decision support Knowledge and guidance drawn from your own data.
  • Smart search Across archives and intervention history.
  • Voice or text Simple for the field, and multilingual.
  • Scenario planning Compare options, prioritize by impact and risk.
  • Investment analysis Costs, benefits and expected returns.
  • Decision-ready reports Clear analyses for boards, regulators and investors.